If you have great people skills and enjoy working with the public, we want to meet you!
Metroplex Management is seeking a full-time Entry Level Customer Service Representative who is career minded and possesses unmatched people skills! This is an entry level opening NOT in a call center environment. As a result of clients placing a high value on a more personalized approach to excellent customer service our client’s customized marketing & advertising initiatives are moving into the DFW area!
The Entry Level Customer Service Representative would have the opportunity to work with some of our client’s top performing accounts including major brands in the retail/wholesale, telecommunications, home entertainment, and consumer electronics industries!
Servicing retail giants and clients of all sizes for brands across the globe with a smile and a handshake is why our client’s customer service division has enjoyed unprecedented growth this year. Campaigns are focused on developing and executing unique and personable advertising strategies designed to generate new customers for clients.
The Goals Are Simple: Every consumer must benefit from the promotions, every client must benefit from the product/services provided and every representative must benefit from the training and team spirit of the company!
The Challenge: Our client is continuously expanding their client base as well as the number of territories covered on a National scale. Their current client base is extremely diverse, and operating territories now stack up to 5 across the nation. Many of the client’s customized & growing retail marketing, client acquisition & promotional advertising campaigns are in need of customer service professionals that can work on site during implementation of each field campaign to provide direct customer and client support through promotional techniques.
The Position: Entry Level Customer Service Representatives work in an environment that is centered on being a part of a team and being included in a family atmosphere. By bringing together diverse individuals who have an array of expertise, skills and potential, it helps senior management to create progressive promotional event solutions for clients. The Job Window is looking for key individuals to provide customer service and promotional knowledge to our client’s existing and future client base.
Join a company that invests in its employees and truly wants YOU to succeed!
Benefits of the Customer Service Position:
- Comprehensive Paid Training by a National Manager
- Travel opportunities
- Opportunity For Community and Charity Involvement
- Flexible Scheduling
- Numerous Advancement Opportunities
- Experience in a customer service, restaurant or hospitality type environment providing front line customer appreciation/support is an asset
- Ability to adapt to a variety of people
- Winning attitude and dedication to ensuring customer satisfaction
- Positive attitude and ability to work well within a team environment
- Leadership skills
Metroplex Management Group is a high energy promotional marketing firm and specialize in brand management and client acquisition. All representatives are cross trained in marketing and sales through events, promotions, product launches, and demonstrations. Our focus is to grow the territory and promote representatives from within to aid in the territory management and training of future business partners.