Founded in 1970, ST Solutions is a full-line industrial distributor, and a provider of procurement and inventory management programs for the industrial marketplace. We concentrate our business in manufacturing and assembly plants, where we focus on material management and manufacturing process improvements. Our customer base includes defense, aerospace, automotive, mining, and general industry.
We are currently seeking a Customer Service Representative to join our Fort Worth, TX office.
The responsibilities of the Customer Service Representative position include:
- Supporting the Outside Sales team to turn sales leads and customer calls into actual sales
- Working directly with customers and vendors to source and quote items such as cutting tools, machine tools, and MRO supplies
- Using product and technical knowledge to source specialty items
- Expediting items to ensure on-time delivery to customers
- Previous Customer Service or Inside Sales experience
- Industrial distribution experience is highly preferred
- Knowledge of cutting tools or machine tools is highly desirable
- Must be a highly accommodating individual with a strong sense of urgency to provide the highest-level of customer service
- Must have strong interpersonal and teamwork skills
- Ability to multi-task with a strong attention to details is required
- Proficiency in Microsoft Office software
We offer a competitive compensation plan, and a full benefits package, including health insurance and retirement benefits. If you have the desire to grow with a leading industrial distributor and are motivated to provide superior customer service, please submit your resume with salary requirements.
Location/Region: Fort Worth, TX