Assist with Gold Enrollment, Reservations, and General QuestionsAssist with the implementation and Process of Guaranteed Charge Card (GCC) and Hertz Charge Card (HCC) ApplicationsOrder reports for accounts on a monthly, quarterly and/or yearly basis and format to the Client’s specifications (if requested)Customization of reporting based on specific account specificationsCoordinate the handling of all VIP reservations with follow-upBuild relationships with Account ContactsLiaise with Hertz Claims Management with claim issue investigation/business use confirmationPerform the following Salesforce functions:
Update Business Review Sheets, and all extra rate information, not updated by Sales Systems, including competitive rates and market shareUpdate Contact InformationGain knowledge to generate opportunities/quotes and agreements in Salesforce sales toolUpdate all extra rate information, not updated by Sales SystemsGain knowledge on completing the Agreement preparation process in SalesforcePerform all aspects of the Detailed Pricing Request (DPR)
Running Reports in both Data Warehouse and RADARCompleting PRF and Deal ModelInputting report data into DPRImplementation of Rate Program:
Assist in implementation of new programsWork with Account Manager and Client Contact to ensure proper implementation of contract rates and benefitsRequest For Pricing (RFP):
Gain the knowledge necessary to assist in the coordination of a Request For ProposalAssist in completing RFP questions.Help in coordinating responses and Attachments into RFP response.
Mandatory Requirements EducationBachelors Degree Preferred (may have experience in leiu of degree) SkillsStrong administrative and Computer Skills ( MS Word, Excel, PowerPoint, Outlook and SalesForce is a plus)Strong written and verbal communication skills , communicate effectively with customers and within the Hertz OrganizationTeam playerDetail-orientedGood organization skillsCustomer service focused – provide high level of service for our customers
Preferred Requirements Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening. EEO/AA: Females/Minorities/Disabled/Vets
Location/Region: Dallas, TX (US)